Effective Date: July 7, 2026

Welcome to Clutch Moving Company. These Terms of Service ("Terms") govern your access to and use of our website located at https://info.clutchmovingcompany.com and any services provided by Clutch Moving Company ("Company," "we," "our," or "us").

By accessing our website, requesting a quote, scheduling a move, or using any of our services, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Agreement to Terms

By accessing or using our website and services, you confirm that you are at least 18 years old or otherwise legally capable of entering into a binding agreement. Your continued use of our website constitutes your acceptance of these Terms and any future modifications.

2. Description of Services

Clutch Moving Company provides professional moving and relocation services, including but not limited to:

Residential moving

Commercial moving

Local moving

Long-distance moving

Packing and unpacking services

White-glove moving

Office relocations

Furniture assembly

Storage solutions

Quotes provided through our website are estimates and may change based on the final scope of work, accessibility, inventory, scheduling, or additional requested services.

3. User Responsibilities

When using our website or services, you agree to:

Provide accurate and complete information.

Maintain current contact information.

Cooperate with scheduling and communication regarding your move.

Avoid submitting false, misleading, or fraudulent information.

Use our website only for lawful purposes.

You are responsible for ensuring the accuracy of the information you provide.

4. Acceptable Use

You agree not to:

Use the website for unlawful purposes.

Attempt to gain unauthorized access to our systems.

Upload malicious software or harmful code.

Interfere with website functionality.

Copy or reproduce website content without written permission.

Misrepresent your identity or impersonate another person.

We reserve the right to suspend or terminate access for violations of these Terms.

5. Payments and Billing

Payment terms will be outlined in your moving estimate, proposal, or service agreement.

Additional charges may apply for:

Additional labor

Additional packing materials

Stairs or long carries

Storage services

Delays outside our control

Changes requested after booking

Payment is due according to the agreed-upon terms unless otherwise stated in writing.

6. Communications and GoHighLevel Platform

Clutch Moving Company uses GoHighLevel ("GHL") to manage customer relationships and communications.

By submitting your contact information or requesting our services, you consent to receiving communications related to your inquiry or services, including:

Email messages

SMS/text messages

Phone calls

Voicemail messages

Appointment reminders

Service updates

Estimate follow-ups

Customer support communications

Marketing text messages are sent only when you have provided the appropriate consent as required by applicable law.

Your communication preferences can be updated at any time.

7. SMS Messaging Terms

By opting in to receive SMS communications from Clutch Moving Company, you agree to the following terms.

Types of Messages

When you opt in, you may receive text messages regarding:

Moving estimates

Appointment confirmations

Scheduling updates

Moving reminders

Customer support

Service notifications

Follow-up communications

Promotional offers (where consent has been provided)

Opt-Out

You can cancel the SMS service at any time. Just text STOP to (650) 535-2424. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, simply sign up as you did the first time and we will begin sending SMS messages again.

Help

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or contact us directly at [email protected] or (650) 535-2424.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Message and Data Rates

As always, message and data rates may apply for any messages sent to you from us and to us from you.

Message Frequency

Message frequency varies based on your interactions with us and may include appointment-based communications, estimate updates, scheduling notifications, customer service responses, and occasional promotional messages if you have opted in. If you have any questions about your text or data plan, please contact your wireless provider.

Privacy Policy

If you have any questions regarding privacy, please review our Privacy Policy at:

https://info.clutchmovingcompany.com/privacy-policy

8. Intellectual Property

All website content, including text, graphics, logos, branding, images, designs, software, and other materials, is the property of Clutch Moving Company unless otherwise stated.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

9. Disclaimers

Our website and services are provided on an "as available" and "as is" basis.

While we strive to provide accurate information, we do not guarantee:

Continuous website availability

Error-free content

Uninterrupted communications

That estimates will remain unchanged if project details change

Moving timelines may be affected by traffic, weather, safety concerns, customer delays, or circumstances beyond our reasonable control.

10. Limitation of Liability

To the fullest extent permitted by law, Clutch Moving Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.

Our total liability shall not exceed the amount paid for the specific service giving rise to the claim, unless otherwise required by law.

11. Indemnification

You agree to defend, indemnify, and hold harmless Clutch Moving Company, its owners, employees, contractors, affiliates, and service providers from any claims, damages, liabilities, losses, costs, or expenses arising from:

Your use of our website

Your violation of these Terms

Your misuse of our services

Your violation of applicable laws or the rights of others

12. Termination

We reserve the right to suspend or terminate access to our website or services if we believe you have violated these Terms or engaged in fraudulent, abusive, or unlawful conduct.

Termination does not affect any obligations or liabilities that accrued before termination.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of California, without regard to its conflict of law principles.

Any disputes arising from these Terms shall be resolved in the appropriate state or federal courts located in California.

14. Changes to These Terms

We reserve the right to modify these Terms at any time.

Changes become effective immediately upon posting to this website. Continued use of the website after updates constitutes acceptance of the revised Terms.

We encourage users to review these Terms periodically.

15. Contact Information

If you have any questions regarding these Terms or our services, please contact us:

Clutch Moving Company

975 Linden Ave
South San Francisco, CA 94080
United States

Phone: (650) 535-2424

Email: [email protected]

Website: https://info.clutchmovingcompany.com

Last Updated: July 7, 2026