Clutch Moving Company ("Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, communicate with us, or use our services.

This Privacy Policy applies to https://info.clutchmovingcompany.com and all related communications and services provided by Clutch Moving Company.

Information We Collect

We may collect the following types of information.

Personal Information

When you contact us, request a quote, schedule a move, book an appointment, or otherwise interact with us, we may collect:

Full name

Email address

Phone number

Service address(es)

Billing information (when applicable)

Appointment details

Moving requirements and service preferences

Any information you voluntarily provide

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type

Device information

Operating system

Website usage information

Pages visited

Date and time of visits

Referral source

Cookie identifiers

How We Collect Information

We collect information through:

Website contact forms

Quote request forms

Appointment booking forms

SMS opt-in forms

Phone calls

Email communications

Live chat

Customer service interactions

Cookies and tracking technologies

Advertising platforms

GoHighLevel forms and automation tools

How We Use Information

We use your information to:

Provide moving services

Prepare estimates and quotes

Schedule appointments

Process customer inquiries

Send appointment reminders

Send service updates

Provide customer support

Communicate regarding requested services

Improve our website and customer experience

Analyze website performance

Deliver requested SMS and email communications

Comply with legal obligations

Prevent fraud and maintain website security

SMS & Communications

By voluntarily providing your mobile phone number and expressly opting in through our website, forms, appointment scheduling, or other authorized methods, you consent to receive text messages from Clutch Moving Company regarding:

Appointment confirmations

Appointment reminders

Moving updates

Customer service communications

Quote follow-ups

Service notifications

Promotional offers (only where you have expressly consented)

Message frequency may vary depending on your interaction with us.

Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchasing any products or services.

You may opt out of SMS communications at any time by replying STOP to any message.

For assistance, reply HELP or contact us using the information provided below.

Customer SMS consent is used solely for providing requested communications.

Customer opt-in data is never sold, rented, or shared for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services necessary to deliver SMS communications.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Sharing Policy

We do not sell customer information.

We do not rent customer information.

We do not share customer information for marketing or promotional purposes.

We may provide limited information to trusted service providers solely as necessary to operate our business, process requested services, provide customer support, maintain website functionality, or comply with legal obligations. These providers are contractually required to protect your information and may only use it to perform services on our behalf.

SMS consent, mobile numbers collected for SMS, and text messaging originator opt-in data are never shared with affiliates or third parties for marketing or promotional purposes.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, enhance user experience, analyze website traffic, and measure advertising effectiveness.

We may use:

Google Analytics

Meta Pixel

Google reCAPTCHA

Standard website analytics cookies

Cookies help us understand how visitors interact with our website and improve our services.

You may disable cookies through your browser settings; however, some website features may not function properly.

Data Security Practices

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While no method of electronic transmission or storage is completely secure, we use commercially reasonable measures to protect the information entrusted to us.

Data Retention

We retain personal information only for as long as necessary to:

Provide requested services

Maintain business records

Comply with legal obligations

Resolve disputes

Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

Third-Party Services

Clutch Moving Company uses GoHighLevel as its primary customer relationship management (CRM), communications, automation, appointment scheduling, and marketing platform.

GoHighLevel processes and stores customer information including:

Contact information

Form submissions

Appointment bookings

Customer conversations

SMS communications

Email communications

Automation workflows

We may also use trusted service providers that support our business operations, including advertising, analytics, website security, payment processing, and communication services. These providers process information only as necessary to perform services on our behalf and are expected to safeguard your information.

Your Rights & Choices

Depending on applicable law, you may have the right to:

Access your personal information

Request correction of inaccurate information

Request deletion of eligible information

Request information regarding how your data is processed

Withdraw consent where applicable

Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Opt-Out Instructions

SMS Messages

Reply STOP at any time to unsubscribe from SMS communications.

Email Communications

Click the Unsubscribe link included in marketing emails or contact us directly to opt out of promotional emails.

Please note that you may continue to receive transactional or service-related communications necessary to complete requested services.

Children's Information

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page with the revised Last Updated date.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Clutch Moving Company

975 Linden Ave
South San Francisco, CA 94080
United States

Phone: (650) 535-2424

Email: [email protected]

Website: https://info.clutchmovingcompany.com

Last Updated: July 7, 2026